Frequently Asked Question

What is Joliefi.com?

JolieFi.com is an online shopping store, catering the purchase of a wide range of products at lowest prices, primarily to the UAE online buyers.

What does Joliefi means?

Joliefi is a french word for Beautiful Girl. Jolie means Beautiful and Fi means Girl in french.

How to Register in Joliefi?

There are two methods to register with us. Method 1: click here. Method 2: click here.

How do I make an Order?

There are two methods to make an order with us. Method 1: click here. Method 2: click here.

Can I buy products from JolieFi.com if I live outside the UAE?

No. As of now we only accept Cash on Delivery within UAE.

Can I order by phone?

Yes. You can call our Customer Care number Tel: +971 50 569 4470. Support Work Timing UTC/GMT +4, anytime between 09:00 AM to 06:00 PM, UAE time, Saturdays through Thursdays.

Does JolieFi.com use a secure server?

Our website uses SSL (Secure Socket Layer) encryption so that your personal information cannot be read by any external entity as it passes over the internet. This keeps others from seeing your personal information by scrambling it so that only your Web browser and the server of our website can decipher it. Also note that, we do NOT store your Credit / Debit card information for security reasons. We don’t share your personal email address and other personal information to the world wide web.

What is a discount voucher and how can I make use of it?

As of the moment we don’t offer discounts.

Do you share my personal information?

We only share your personal information with our authorized distributors wherever appropriate but rest assured your personal information is safe with us.

Agents/Contractors:

From time to time we employ other companies to perform functions on our behalf including confirming orders, delivering packages, facilitating installations, customer service / feedback related activities, etc. In these scenarios, they will have access to your personal information needed to perform their functions, but may not be privileged to all the information we may have about you in our database.

Promotional Offers:

If you have subscribed with JolieFi.com to receive regular newsletters, publications and special deal alerts; we will send you those information periodically. If you wish to not receive such information, please notify us by emailing to info@joliefi.com or info@joliefimails.com

 

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